Emergency Service Personnel 

Support and Resource List

June 2020

Law Enforcement

Cop Line                                                                                                       800-267-5463                                                             

An international law enforcement officer’s hotline.  Our vision is to remove the stigma associated with an officer’s decision to keep his/her emotions inside for fear of retribution and/or retaliatory action if his/her personal information, feelings, and state of mind is revealed to his/her agency.


Blue H.E.L.P. (I-Will-Listen)                                                                                                                        

Acknowledging the service and sacrifice of law enforcement officers lost to suicide and bringing awareness to officer PTSD.  1stHelp is a searchable database dedicated to finding emotional, financial, family, and spiritual assistance for first responders.


Cop-to-Cop                                                                                                  866-COP-2COP

24 hour peer support


Blue Line Support                                                                                       855-964-2583



Fire Service / Rescue

MnFIRE Helpline                                                                                         888-784-6634                                                         

The Minnesota Firefighter Initiative (or MnFIRE; Minnesotans Forging Solutions by Investing in Resources and Education) is designed to be the connection for firefighters, family, friends, employers, and elected officials that helps to build awareness and give the right resources to the people that want and or need them. MnFIRE is a collaboration of the Minnesota Professional Firefighters, the Minnesota State Fire Department Association, and the Minnesota State Fire Chiefs Association.


Fire EMS Helpline                                                                                       888-731-3473                                        

Firefighters and EMS personnel face many unique challenges that can have a significant impact on their behavioral health. To ensure these individuals and their families have access to the help they need, the NVFC teamed up with American Addiction Centers (AAC) to create a free, confidential helpline available 24 hours a day, 7 days a week.


Firefighter Behavioral Health Alliance                                                        847-209-8208                                                                    

Our goal is to provide behavioral health workshops to fire departments, EMS and Dispatch organizations across the globe, focusing on behavioral health awareness with a strong emphasis towards suicide prevention and promoting resources available to firefighters/EMS/Dispatch and their families.  


IAFF Center for Excellence                                                                        (301)358-0192                                             

Mental health/ CD treatment


Pocket Peer                                                                                     

Sponsored by the Center for Firefighter Behavioral Health and dedicated to bringing behavioral health resources and education to firefighters and their families.  Is a peer education approach to support the behavioral health needs of fire service.




Crew Care Life.Com                                                               

Their goal is to provide mental health insight on an individual’s stress load as well as grow a database to strengthen 1st responder agencies and improve mental health research.


Fire EMS Helpline (see above)                                                                 888-731-3473

Code Green Campaign / Safe Call Now    206-459-3020

A 24/7 helpline staffed by first responders for first responders and their family members. They can assist with treatment options for responders who are suffering from mental health, substance abuse, and other personal issues.


Project Parachute                                                                         

Provides a service that matches therapists and healthcare frontliners. 




9-1-1 Wellness Resource                                                          

Awareness of the psychological risks facing 911 telecommunicators and in helping point the way to solutions.



General / Other

National Suicide Prevention Lifeline                                                        800-273-8255


Frontline Helpline                                                                                      866-676-7500                                                            

A program provided by Frontline Responder Services.


Crisis Text Line (USA)                                                                           Text: HELP…741741


Physician Support Line                                                                            888-409-0141                                           

Helping colleagues all over the U.S. on the front lines of COVID-19.  Free, confidential, and no appointment necessary.  Open 7 days a week 8:00AM - 1:00AM ET.  Telehealth/video chat line with volunteer psychiatrists.


Veterans Crisis Line (Veterans only)                                       800-273-8255 & press 1, or text 83825


1st Help                                                                                         

Resource database for first responders


International Critical Incident Stress Foundation (ICISF)   (410) 750-9600

COVID-19 specific resources:

Minnesota's Regional CISM Programs

June 2020

The following critical incident stress management teams provide voluntary services to most emergency service workers and responders. CISM teams are staffed with emergency service peers, mental health professionals, and chaplains.


If the request is for either group or individual support related to a specific event, contact their “direct service” number. Each team’s direct service answering point will put you in touch with one of their on-call team members. Information about the individuals requesting service, and any services provided, are confidential.

Central MN CISM Program

24 hours: 800-556-4911 (direct service requests only)

Program information & education requests: 320-656-6122


Counties served:  Cass, Wadena, Crow Wing, Todd, Morrison, Mille Lacs, Kanabec, Pine, Stearns, Benton, Wright



Arrowhead CISM Team

24 hours: 218-625-3581 (direct service requests only)

CISM program information & education requests: 800-247-1283 or 218-726-0070 (AEMSA)


Counties served:  St. Louis, Carlton, Lake, Cook, Aitkin, Itasca, Koochiching, Douglas in WI



Metro CISM Program

24 hours: 612-347-5710 (direct service requests only)

CISM program information & education requests: 612-207-1130


Counties served: Hennepin, Ramsey, Washington, Isanti, Chisago, Carver, Scott, Dakota, Sherburne



South Central MN EMS CISM Team

24 hours: 507-526-6180 (direct service requests only)

Program information & education requests: 507-257-3224


Counties served:  Seeley, Nicollet, Brown, Le Sueur, Blue Earth, Waseca, Faribault, Martin, Watonwan


Southeastern MN CISM Program

24 hours: 800-237-6822 (direct service requests only)

Program information & education requests: 800-850-3397

Counties served:  Price, Goodhue, Wabasha, Steele, Dodge, Olmsted, Winona, Freeborn, Mower, Fillmore, Houston



Southwest MN CISM Program

24 hours: 507-537-7666 (direct service requests only)

Program information & education requests: 507-537-9677


Counties served:  Big Stone, Swift, Kandiyohi, Meeker, Chippewa, Lac qui Parle, Yellow Medicine, Renville, Mcleod, Lincoln, Lyon, Redwood, Pipestone, Rock, Cottonwood, Murray, Jackson, Nobles




Contact Polk County Sheriff’s Office

Phone: Dispatch 218-281-0431 (direct service requests only)


Counties served:  Primarily, Polk.  As available, coverage for Kittson, Roseau, Lake of the Woods, Marshall, Beltrami, Pennington, Red Lake, Clearwater, Mahnomen, Norman, Hubbard



West Central CISM Team

24 hours: 218-347-1699


Counties served:  Becker, Clay, Wilkin, Otter Tail, Grant, Douglas, Traverse, Stevens, Pope



Anoka County Team

Anoka County Sheriff’s Office:  763-324-5032

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