Resources

Emergency Service Personnel Support and Resource List

Updated June 2020

Support is available – nobody has to go it alone. Please keep this webpage handy for easy access to important resources when you need them.

Law Enforcement

Cop Line

800-267-5463
https://www.copline.org/
An international law enforcement officer’s hotline. Our vision is to remove the stigma associated with an officer’s decision to keep his/her emotions inside for fear of retribution and/or retaliatory action if his/her personal information, feelings, and state of mind is revealed to his/her agency.

Blue H.E.L.P. (I-Will-Listen)

https://bluehelp.org/
contact@bluehelp.org
Acknowledging the service and sacrifice of law enforcement officers lost to suicide and bringing awareness to officer PTSD. 1stHelp is a searchable database dedicated to finding emotional, financial, family, and spiritual assistance for first responders.

Cop-to-Cop

866-COP-2COP
24-hour peer support

Blue Line Support

855-964-2583

Fire Service / Rescue

MnFIRE Helpline

888-784-6634
https://mnfireinitiative.com/
The Minnesota Firefighter Initiative (MnFIRE) is designed to connect firefighters, family, friends, employers, and elected officials that help to build awareness and give the right resources to the people who want and or need them. MnFIRE is a collaboration of the Minnesota Professional Firefighters, the Minnesota State Fire Department Association, and the Minnesota State Fire Chiefs Association.

Fire EMS Helpline

888-731-3473
https://www.nvfc.org/fireems-helpline
Firefighters and EMS personnel face many unique challenges that can have a significant impact on their behavioral health. To ensure these individuals and their families have access to the help they need, the NVFC teamed up with American Addiction Centers (AAC) to create a free, confidential helpline available 24 hours a day, 7 days a week.

Firefighter Behavioral Health Alliance

847-209-8208
https://www.ffbha.org/
Our goal is to provide behavioral health workshops to fire departments, EMS and Dispatch organizations across the globe, focusing on behavioral health awareness with a strong emphasis on suicide prevention and promoting resources available to firefighters/EMS/Dispatch and their families.

IAFF Center for Excellence

301-358-0192
https://www.iaffrecoverycenter.com
Mental health/CD treatment

Pocket Peer

pockerpeer.org
Sponsored by the Center for Firefighter Behavioral Health and dedicated to bringing behavioral health resources and education to firefighters and their families, Pocket Peer is a peer education approach to support the behavioral health needs of fire service.

EMS

CrewCare

CrewCare@ImageTrend.com
https://www.crewcarelife.com/
CrewCare’s goal is to provide mental health insight into an individual’s stress load and grow a database to strengthen 1st responder agencies and improve mental health research.

Fire EMS Helpline (see above)

888-731-3473

Code Green Campaign / Safe Call Now

206-459-3020
A 24/7 helpline staffed by first responders for first responders and their family members. They can assist with treatment options for responders who are suffering from mental health, substance abuse, and other personal issues.

Project Parachute

project-parachute.org
Provides a service that matches therapists and healthcare frontline workers.

Dispatchers

9-1-1 Wellness Resource

https://911wellness.com/
Awareness of the psychological risks facing 911 telecommunicators and in helping point the way to solutions.

General / Other

National Suicide Prevention Lifeline

800-273-8255

Frontline Helpline

866-676-7500
frontlinerehab.com/helpline/
A program provided by Frontline Responder Services.

Crisis Text Line (USA)

Text: HELP…741741

Physician Support Line

888-409-0141
www.physiciansupportline.com/contact
Helping colleagues all over the U.S. on the front lines of COVID-19. Free, confidential, and no appointment necessary. Open 7 days a week 8:00AM - 1:00AM ET. Telehealth/video chat line with volunteer psychiatrists.

Veterans Crisis Line (Veterans only)

800-273-8255 & press 1, or text 83825
https://www.veteranscrisisline.net/

1st Help

www.1sthelp.net
Resource database for first responders

International Critical Incident Stress Foundation (ICISF)

410-750-9600

ICISF COVID-19 specific resources:

https://icisf.org/covid19-resources/

Minnesota’s Regional CISM Programs

Updated June 2020

The following critical incident stress management (CISM) teams provide voluntary services to most emergency service workers and responders. CISM teams are staffed with emergency service peers, mental health professionals and chaplains.

If the request is for either group or individual support related to a specific event, contact their “direct service” number. Each team’s direct service answering point will put you in touch with one of their on-call team members. Information about the individuals requesting service and any services provided are confidential.

News Articles

Three essential elements for mental wellness support

A New App Is Providing Easy Access To Help For Police Officers Dealing With Stress

New app will help Duluth police access help with mental health