Emergency Service Personnel
Support and Resource List
Cop Line 800-267-5463 https://www.copline.org/
An international law enforcement officer’s hotline. Our vision is to remove the stigma associated with an officer’s decision to keep his/her emotions inside for fear of retribution and/or retaliatory action if his/her personal information, feelings, and state of mind is revealed to his/her agency.
Blue H.E.L.P. (I-Will-Listen) https://bluehelp.org/
Acknowledging the service and sacrifice of law enforcement officers lost to suicide and bringing awareness to officer PTSD. 1stHelp is a searchable database dedicated to finding emotional, financial, family, and spiritual assistance for first responders.
24 hour peer support
Blue Line Support 855-964-2583
Fire Service / Rescue
The Minnesota Firefighter Initiative (or MnFIRE; Minnesotans Forging Solutions by Investing in Resources and Education) is designed to be the connection for firefighters, family, friends, employers, and elected officials that helps to build awareness and give the right resources to the people that want and or need them. MnFIRE is a collaboration of the Minnesota Professional Firefighters, the Minnesota State Fire Department Association, and the Minnesota State Fire Chiefs Association.
Fire EMS Helpline 888-731-3473 https://www.nvfc.org/fireems-helpline
Firefighters and EMS personnel face many unique challenges that can have a significant impact on their behavioral health. To ensure these individuals and their families have access to the help they need, the NVFC teamed up with American Addiction Centers (AAC) to create a free, confidential helpline available 24 hours a day, 7 days a week.
Firefighter Behavioral Health Alliance 847-209-8208 https://www.ffbha.org/
Our goal is to provide behavioral health workshops to fire departments, EMS and Dispatch organizations across the globe, focusing on behavioral health awareness with a strong emphasis towards suicide prevention and promoting resources available to firefighters/EMS/Dispatch and their families.
IAFF Center for Excellence (301)358-0192 https://www.iaffrecoverycenter.com
Mental health/ CD treatment
Pocket Peer pockerpeer.org
Sponsored by the Center for Firefighter Behavioral Health and dedicated to bringing behavioral health resources and education to firefighters and their families. Is a peer education approach to support the behavioral health needs of fire service.
Crew Care Life.Com CrewCare@ImageTrend.com
Their goal is to provide mental health insight on an individual’s stress load as well as grow a database to strengthen 1st responder agencies and improve mental health research.
Fire EMS Helpline (see above) 888-731-3473
Code Green Campaign / Safe Call Now 206-459-3020
A 24/7 helpline staffed by first responders for first responders and their family members. They can assist with treatment options for responders who are suffering from mental health, substance abuse, and other personal issues.
Project Parachute project-parachute.org
Provides a service that matches therapists and healthcare frontliners.
9-1-1 Wellness Resource https://911wellness.com/
Awareness of the psychological risks facing 911 telecommunicators and in helping point the way to solutions.
General / Other
National Suicide Prevention Lifeline 800-273-8255
Frontline Helpline 866-676-7500 frontlinerehab.com/helpline/
A program provided by Frontline Responder Services.
Crisis Text Line (USA) Text: HELP…741741
Helping colleagues all over the U.S. on the front lines of COVID-19. Free, confidential, and no appointment necessary. Open 7 days a week 8:00AM - 1:00AM ET. Telehealth/video chat line with volunteer psychiatrists.
Veterans Crisis Line (Veterans only) 800-273-8255 & press 1, or text 83825
1st Help www.1sthelp.net
Resource database for first responders
International Critical Incident Stress Foundation (ICISF) (410) 750-9600
COVID-19 specific resources:
Minnesota's Regional CISM Programs
The following critical incident stress management teams provide voluntary services to most emergency service workers and responders. CISM teams are staffed with emergency service peers, mental health professionals, and chaplains.
If the request is for either group or individual support related to a specific event, contact their “direct service” number. Each team’s direct service answering point will put you in touch with one of their on-call team members. Information about the individuals requesting service, and any services provided, are confidential.
Central MN CISM Program
24 hours: 800-556-4911 (direct service requests only)
Program information & education requests: 320-656-6122
Counties served: Cass, Wadena, Crow Wing, Todd, Morrison, Mille Lacs, Kanabec, Pine, Stearns, Benton, Wright
Arrowhead CISM Team
24 hours: 218-625-3581 (direct service requests only)
CISM program information & education requests: 800-247-1283 or 218-726-0070 (AEMSA)
Counties served: St. Louis, Carlton, Lake, Cook, Aitkin, Itasca, Koochiching, Douglas in WI
Metro CISM Program
24 hours: 612-347-5710 (direct service requests only)
CISM program information & education requests: 612-207-1130
Counties served: Hennepin, Ramsey, Washington, Isanti, Chisago, Carver, Scott, Dakota, Sherburne
South Central MN EMS CISM Team
24 hours: 507-526-6180 (direct service requests only)
Program information & education requests: 507-257-3224
Counties served: Seeley, Nicollet, Brown, Le Sueur, Blue Earth, Waseca, Faribault, Martin, Watonwan
Southeastern MN CISM Program
24 hours: 800-237-6822 (direct service requests only)
Program information & education requests: 800-850-3397
Counties served: Price, Goodhue, Wabasha, Steele, Dodge, Olmsted, Winona, Freeborn, Mower, Fillmore, Houston
Southwest MN CISM Program
24 hours: 507-537-7666 (direct service requests only)
Program information & education requests: 507-537-9677
Counties served: Big Stone, Swift, Kandiyohi, Meeker, Chippewa, Lac qui Parle, Yellow Medicine, Renville, Mcleod, Lincoln, Lyon, Redwood, Pipestone, Rock, Cottonwood, Murray, Jackson, Nobles
NW MN CISM Team
Contact Polk County Sheriff’s Office
Phone: Dispatch 218-281-0431 (direct service requests only)
Counties served: Primarily, Polk. As available, coverage for Kittson, Roseau, Lake of the Woods, Marshall, Beltrami, Pennington, Red Lake, Clearwater, Mahnomen, Norman, Hubbard
West Central CISM Team
24 hours: 218-347-1699
Counties served: Becker, Clay, Wilkin, Otter Tail, Grant, Douglas, Traverse, Stevens, Pope
Anoka County Team
Anoka County Sheriff’s Office: 763-324-5032