Emergency Service Personnel Support and Resource List
Updated June 2020
Support is available – nobody has to go it alone. Please keep this webpage handy for easy access to important resources when you need them.
An international law enforcement officer’s hotline. Our vision is to remove the stigma associated with an officer’s decision to keep his/her emotions inside for fear of retribution and/or retaliatory action if his/her personal information, feelings, and state of mind is revealed to his/her agency.
Blue H.E.L.P. (I-Will-Listen)
Acknowledging the service and sacrifice of law enforcement officers lost to suicide and bringing awareness to officer PTSD. 1stHelp is a searchable database dedicated to finding emotional, financial, family, and spiritual assistance for first responders.
24-hour peer support
Blue Line Support
The Minnesota Firefighter Initiative (MnFIRE) is designed to connect firefighters, family, friends, employers, and elected officials that help to build awareness and give the right resources to the people who want and or need them. MnFIRE is a collaboration of the Minnesota Professional Firefighters, the Minnesota State Fire Department Association, and the Minnesota State Fire Chiefs Association.
Fire EMS Helpline
Firefighters and EMS personnel face many unique challenges that can have a significant impact on their behavioral health. To ensure these individuals and their families have access to the help they need, the NVFC teamed up with American Addiction Centers (AAC) to create a free, confidential helpline available 24 hours a day, 7 days a week.
Firefighter Behavioral Health Alliance
Our goal is to provide behavioral health workshops to fire departments, EMS and Dispatch organizations across the globe, focusing on behavioral health awareness with a strong emphasis on suicide prevention and promoting resources available to firefighters/EMS/Dispatch and their families.
IAFF Center for Excellence
Sponsored by the Center for Firefighter Behavioral Health and dedicated to bringing behavioral health resources and education to firefighters and their families, Pocket Peer is a peer education approach to support the behavioral health needs of fire service.
CrewCare’s goal is to provide mental health insight into an individual’s stress load and grow a database to strengthen 1st responder agencies and improve mental health research.
Fire EMS Helpline (see above)
Code Green Campaign / Safe Call Now
A 24/7 helpline staffed by first responders for first responders and their family members. They can assist with treatment options for responders who are suffering from mental health, substance abuse, and other personal issues.
Provides a service that matches therapists and healthcare frontline workers.
9-1-1 Wellness Resource
Awareness of the psychological risks facing 911 telecommunicators and in helping point the way to solutions.
National Suicide Prevention Lifeline
Crisis Text Line (USA)
Physician Support Line
Helping colleagues all over the U.S. on the front lines of COVID-19. Free, confidential, and no appointment necessary. Open 7 days a week 8:00AM - 1:00AM ET. Telehealth/video chat line with volunteer psychiatrists.
Veterans Crisis Line (Veterans only)
Resource database for first responders
International Critical Incident Stress Foundation (ICISF)
ICISF COVID-19 specific resources:
Minnesota’s Regional CISM Programs
Updated June 2020
The following critical incident stress management (CISM) teams provide voluntary services to most emergency service workers and responders. CISM teams are staffed with emergency service peers, mental health professionals and chaplains.
If the request is for either group or individual support related to a specific event, contact their “direct service” number. Each team’s direct service answering point will put you in touch with one of their on-call team members. Information about the individuals requesting service and any services provided are confidential.
Contact Polk County Sheriff’s Office
Phone: Dispatch 218-281-0431 (direct service requests only)
Counties served: Primarily, Polk. As available, coverage for Kittson, Roseau, Lake of the Woods, Marshall, Beltrami, Pennington, Red Lake, Clearwater, Mahnomen, Norman, Hubbard